Privacy and Data Policy
Notice/Use of Information
Burning Glass operates as a data processor for our customers. Our customers fill the role of data collector. Individual users involved in recruitment activities usually interact directly with Burning Glass’s customers rather than with Burning Glass. Burning Glass provides its customers with the option of disclosing their relationship with us by providing notice to individual employees and candidates of the customer about the Burning Glass technology and/or services that they use. Burning Glass maintains only that information related to the candidate recruitment process which our customers have asked us to process or that our customers share with us in the course of providing performance feedback or to assist in algorithmic improvements. It is the Burning Glass customer’s responsibility to ensure that the data the customer collects can be legally collected in the country of origin. The Burning Glass customer is responsible to give its employees and candidates for employment the appropriate level of notification that Personal Information is being collected and maintained. Burning Glass collects aggregate and demographic data, which is not associated with an individual candidate’s Personal Information, and that may be used for statistical analysis, algorithmic learning, and for other training purposes. Burning Glass also collects publicly accessible data about employers as part of its business operations. If you are the author or host of such data and you wish to request that Burning Glass not collect it, please contact the Burning Glass Privacy Officer as indicated in the Oversight/Enforcement section within this Policy.
Notification of Changes/Choice
We may employ other companies and individuals to perform functions on our behalf. Examples may include customer service and data storage. If we disclose information of our customers or users to a third party that is acting as our agent or on our behalf, we will ensure that the third party has agreed to abide by the Safe Harbor principles or is subject to the Data Directive, or can otherwise assure adequate protection of such information. We may seek to assure adequate protection, for example, by entering into written agreements with third parties requiring such parties to provide at least the same level of privacy protection as is required by the Safe Harbor and/or the Data Directive.
Burning Glass will use Personal Information only in ways compatible with the purpose for which it was collected or subsequently authorized by our customers. Burning Glass will take reasonable steps to ensure that Personal Information is relevant for its intended use, accurate and complete.
Burning Glass is committed to ensuring the security of the information it processes. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we process. Burning Glass strives to protect the privacy of the information we process, and inadvertent disclosure is extremely unlikely. In the event of such an inadvertent disclosure, Burning Glass will take all commercially reasonable steps to limit and remedy the disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those procedures or use your personal information for improper purposes.
In most cases, when Burning Glass collects Personal Information we do so on behalf of another company (as an agent or data processor). To request access to or correction of this information, please contact the company to which you provided it. Burning Glass allows its customers access to all of the information processed on their behalf and allows for the processing of any requested corrections to such information.
Burning Glass has a Privacy Officer who is responsible for Burning Glass’s compliance with and enforcement of this Policy. Burning Glass’s Privacy Officer is available to any of its employees, customers, vendors, business partners, or others who may have questions concerning this Policy or data security practices. Burning Glass’s Privacy Officer may be contacted by email at firstname.lastname@example.org or by mail at Burning Glass Technologies, One Lewis Wharf, Boston MA 02110. If users have questions or concerns regarding this statement, they should first contact the Privacy Officer. We participate in the U.S. – E.U. Safe Harbor Privacy Framework and the U.S. – Swiss Safe Harbor Framework as set forth by the United States Department of Commerce. As part of our participation in the safe harbor, we have agreed to dispute resolution by appropriate authorities for disputes relating to our compliance with the Safe Harbor Privacy Framework. If you have any complaints regarding our compliance with the Safe Harbor you should first contact us (as provided above). If contacting us does not resolve your complaint, you may raise your complaint with the relevant authority of competent jurisdiction. For human resources data we have agreed to cooperate with Data Protection Authorities. Any questions, comments or complaints about the data practices (including without limitation compliance with data privacy principles of notice, choice, onward transfer, access, security, data integrity, or enforcement) of a customer for whom Burning Glass processes data or which provides data to Burning Glass for training purposes should be addressed to that customer.
We may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law, comply with legal mandates, enforce the TOS of our websites, or to protect the rights, property, or personal safety of Burning Glass, its users and the public.
Burning Glass is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Burning Glass does not knowingly collect information from children under the age of 17 and Burning Glass does not target its website or its products to children under 17.