Privacy and Data Policy

Burning Glass respects individual privacy. Burning Glass strives to collect and use personal information in a manner consistent with the laws of the countries in which it does business. Burning Glass abides by the Safe Harbor Principles developed by the U.S. Department of Commerce and the European Commission, and by the Safe Harbor Principles developed by the U.S. Department of Commerce and Switzerland. This Privacy and Data Policy applies to all transfers of personally identifiable information (“Personal Information”) received by Burning Glass in any format, whether through its hosted software, its resume processing services, or through feedback and performance enhancement channels, whether supplied directly by Burning Glass customers or by candidates of Burning Glass customers, whether provided for “live” production purposes or for research and development activities, anywhere in the world, including transfers from the European Economic Area (EEA) to the United States, and transfers from Switzerland to the United States. Burning Glass abides by the U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor Framework as set forth by the Department of Commerce regarding collection, use, and retention of data from the European Union and Switzerland. As such, we sometimes operate as a data processor for our hosted recruitment software customers. Our hosted recruitment software customers fill the role of data controller. Individual users involved in recruitment activities usually interact directly with Burning Glass’s customers rather than with Burning Glass. Burning Glass provides its customers the option of disclosing their relationship with us by providing notice to individual employees and candidates of the customer about the Burning Glass technology and/or services that they use. Burning Glass maintains only that information related to the candidate recruitment process which our customers’ have asked us to process or that our customers share with us in the course of providing performance feedback or to assist in algorithmic improvements. This Privacy Policy does not reflect the privacy practices of Burning Glass’s customers and Burning Glass is not responsible for its customers’ privacy policies or practices. Burning Glass does not review, comment upon or monitor its customers’ compliance with their respective privacy policies, nor does Burning Glass review its customer instructions to determine whether they are in compliance with or conflict with the terms of a customer’s published privacy policy.

Notice/Use of Information

Burning Glass operates as a data processor for our customers. Our customers fill the role of data collector. Individual users involved in recruitment activities usually interact directly with Burning Glass’s customers rather than with Burning Glass. Burning Glass provides its customers with the option of disclosing their relationship with us by providing notice to individual employees and candidates of the customer about the Burning Glass technology and/or services that they use. Burning Glass maintains only that information related to the candidate recruitment process which our customers have asked us to process or that our customers share with us in the course of providing performance feedback or to assist in algorithmic improvements. It is the Burning Glass customer’s responsibility to ensure that the data the customer collects can be legally collected in the country of origin. The Burning Glass customer is responsible to give its employees and candidates for employment the appropriate level of notification that Personal Information is being collected and maintained. Burning Glass collects aggregate and demographic data, which is not associated with an individual candidate’s Personal Information, and that may be used for statistical analysis, algorithmic learning, and for other training purposes.  Burning Glass also collects publicly accessible data about employers as part of its business operations.  If you are the author or host of such data and you wish to request that Burning Glass not collect it, please contact the Burning Glass Privacy Officer as indicated in the Oversight/Enforcement section within this Policy.

Notification of Changes/Choice

We will maintain information in accordance with this Privacy Policy. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Customers, in turn, are responsible for notifying candidates and providing them a choice as to whether or not we use their information in this different manner.

Onward Transfer

We may employ other companies and individuals to perform functions on our behalf. Examples may include customer service and data storage. If we disclose information of our customers or users to a third party that is acting as our agent or on our behalf, we will ensure that the third party has agreed to abide by the Safe Harbor principles or is subject to the Data Directive, or can otherwise assure adequate protection of such information. We may seek to assure adequate protection, for example, by entering into written agreements with third parties requiring such parties to provide at least the same level of privacy protection as is required by the Safe Harbor and/or the Data Directive.

Data Integrity

Burning Glass will use Personal Information only in ways compatible with the purpose for which it was collected or subsequently authorized by our customers. Burning Glass will take reasonable steps to ensure that Personal Information is relevant for its intended use, accurate and complete.

Security

Burning Glass is committed to ensuring the security of the information it processes. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we process. Burning Glass strives to protect the privacy of the information we process, and inadvertent disclosure is extremely unlikely. In the event of such an inadvertent disclosure, Burning Glass will take all commercially reasonable steps to limit and remedy the disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those procedures or use your personal information for improper purposes.

Access/Correction

In most cases, when Burning Glass collects Personal Information we do so on behalf of another company (as an agent or data processor). To request access to or correction of this information, please contact the company to which you provided it. Burning Glass allows its customers access to all of the information processed on their behalf and allows for the processing of any requested corrections to such information.

Oversight/Enforcement

Burning Glass has a Privacy Officer who is responsible for Burning Glass’s compliance with and enforcement of this Policy. Burning Glass’s Privacy Officer is available to any of its employees, customers, vendors, business partners, or others who may have questions concerning this Policy or data security practices. Burning Glass’s Privacy Officer may be contacted by email at privacy@burning-glass.com or by mail at Burning Glass Technologies, One Lewis Wharf, Boston MA 02110. If users have questions or concerns regarding this statement, they should first contact the Privacy Officer. We participate in the U.S. – E.U. Safe Harbor Privacy Framework and the U.S. – Swiss Safe Harbor Framework as set forth by the United States Department of Commerce. As part of our participation in the safe harbor, we have agreed to dispute resolution by appropriate authorities for disputes relating to our compliance with the Safe Harbor Privacy Framework. If you have any complaints regarding our compliance with the Safe Harbor you should first contact us (as provided above). If contacting us does not resolve your complaint, you may raise your complaint with the relevant authority of competent jurisdiction. For human resources data we have agreed to cooperate with Data Protection Authorities. Any questions, comments or complaints about the data practices (including without limitation compliance with data privacy principles of notice, choice, onward transfer, access, security, data integrity, or enforcement) of a customer for whom Burning Glass processes data or which provides data to Burning Glass for training purposes should be addressed to that customer.

Legal Disclaimer

We may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law, comply with legal mandates, enforce the TOS of our websites, or to protect the rights, property, or personal safety of Burning Glass, its users and the public.

Children’s Privacy

Burning Glass is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Burning Glass does not knowingly collect information from children under the age of 17 and Burning Glass does not target its website or its products to children under 17.

 

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